Northgate Housing, Northgate Consultancy

Code of Practice

The time for which you are paying me is yours - and only yours...

... I will minimise other distractions and focus on the set of problems you have entrusted to me.

I will always tell you the truth, even when it hurts...

... it's better for you to find out sooner, rather than later

I will try to accurately estimate time requirements when they are requested...

... I will also qualify those estimates according to the level of additional research required and with knowledge of my own availability and optimism

I will keep you regularly updated on my progress...

... and break down the elements of my accomplishments to whatever level of detail you require

I will only perform work which you have given approval for...

... however, I will actively look beyond the limits of my project for opportunities and risks that may have been overlooked and bring those to your attention when I find them

When I don't know something, I won't try to hide behind a facade of expertise...

... instead, I'll ask pertinent questions and (with your approval) conduct additional research

I will do my best to share my knowledge and to make it as understandable as possible...

... I will never bake in obfuscations to insure job security

If someone else is better qualified for a job, I will tell you...

... it’s more important for me to get the job done right than to charge you for more work that could be done better by someone else

My recommendations will be based on what I perceive to be best suited to your needs now and in the future

... I will not let myself be unduly swayed by what technology is in fashion or is more interesting to me personally

In short, I will treat you as I would like to be treated if I were your client